Security / Governance, Risk & Compliance

Communications and crisis management planning in cyberspace

The training provides practical knowledge in planning and executing crisis communications for cyber security incidents. The workshop program focuses on the development of the skills necessary to effectively manage crisis communications, with particular attention to the specifics of cyber threats. Participants will learn proven methodologies and tools to prepare an organization for effective internal and external communications during incidents, as well as techniques for building trust and managing reputation in crisis situations.

Issues

Crisis communication
Incident management
Cooperation with the media
Social media in crisis
Building the message
Reputation management
Psychology of crisis
Documentation of activities
Media monitoring
Stakeholder relations
Remediation strategies
Evaluation of activities

Benefits

Ability to create crisis communication plans
Ability to respond effectively to incidents
Practical knowledge of media management
Ability to build crisis messages
Knowledge of reputation management techniques
Ability to conduct communication on social media
The psychology of crisis communication

Who is this training for?

Corporate communications managers

Cyber security specialists

Spokesmen for the organization

Managers of crisis management teams

Public relations specialists

Information security coordinators

People responsible for crisis communication

Prerequisites

Basic knowledge of cyber security
Experience in corporate communications
Understand the crisis management processes
Knowledge of the media environment

Training program

Stakeholder identification
Building a crisis communication team
The role of the spokesperson in a crisis situation
Crisis communication planning
Creating communication plans
Preparation of crisis scenarios

Online community management
Implementation of communication activities
Techniques for effective communication

Social media management in crisis
Monitoring stakeholder response

Protecting the organization's image
Building trust after an incident
Documenting communication activities
Learning lessons and improving procedures

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

Who is the Communications and crisis management planning in cyberspace training for?

This training is designed for professionals looking to develop skills in communications and crisis management planning in cyberspace. Required level: intermediate.

How long is the Communications and crisis management planning in cyberspace training?

The training lasts 1. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.