Technologies / Artificial Intelligence

Generative AI for project leaders: quality, supervision and customer management

A practical course for managers and project leaders who oversee teams that make intensive use of generative artificial intelligence. The training focuses on the challenges of quality assurance, verification of AI-generated results, and transparent communication with the client about the methods used. The program combines project management with the new challenges of the AI era. The workshop and case study methodology provides practical tools for effective supervision of teams using AI.

Issues

Project management in the age of AI
Quality assurance
AI content verification
Coaching the team
Performance management
Communication with the customer
AI-supported methodologies
Risk management
Sharing best practices
Transparency framework
Value demonstration
Leadership of change

This training is part of the path:

AI Academy

Benefits

Ensuring high quality deliverables will be achieved through systematic processes for verifying AI content
Effective management of teams using AI will increase productivity while maintaining quality standards
Coaching team members in the use of AI will enable them to maximize the potential of the technology
Transparent communication with customers about AI methods will build trust and credibility
Standardization of quality assurance processes will ensure consistency in project execution
Balancing innovation with risk control will enable safe experimentation with new tools
Managerial competence in the AI era will ensure effective leadership in digital transformation

Who is this training for?

Senior managers

Project managers

Team leaders

Project managers

Engagement managers

Practice leaders

Client service directors

Prerequisites

Experience managing projects and teams in a professional services environment
Knowledge of basic quality assurance and client management processes
Coaching and team development skills
Basic knowledge of AI tools and their business applications

Training program

When your team has a 'co-pilot' in the form of AI
The evolution of the manager's role in the AI era
New productivity and quality metrics
Performance management in an AI-enhanced environment

A framework for verifying facts and sources
Quality standards for AI-generated content
Review process and approval flow
Warning signals and common pitfalls in AI content

How to help team members become better AI users
Developing AI literacy in the team
Sharing best practices and knowledge management
Balancing autonomy with quality control

Setting expectations for the use of AI
Explaining the methodology and value proposition
Demonstrating the added value of AI
Transparency vs competitive advantage

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

Who is the Generative AI for project leaders: quality, supervision and customer management training for?

This training is designed for professionals looking to develop skills in generative ai for project leaders: quality, supervision and customer management. Required level: intermediate.

How long is the Generative AI for project leaders: quality, supervision and customer management training?

The training lasts 1. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.