Personal and Business Competencies / Customer Service

Expert Negotiation. How to be a leader in led negotiations?

The training focuses on the psychological aspects of negotiating and building a leader's image in the negotiation process. The program is based on the psychological theory of personality traits according to Eysenck and provides a practical understanding of negotiation behavior. Classes are conducted using video recordings, case analysis and exercises to strengthen confidence and leadership skills. The training combines psychological theory with intensive practical training, providing development in the areas of hard and soft negotiation competencies.

Issues

Analysis of non-verbal communication characteristic of leaders
Body posture, tone of voice and the importance of gestures in negotiations
The influence of non-verbal behavior on the subconscious of the negotiating partner
Building self-confidence based on leadership qualities
Iron rules of successful negotiations
Four-step process to reach an agreement
Typology of negotiators and their characteristics
Psychological aspects of conducting negotiations
Techniques for building authority in negotiations
Managing the dynamics of the negotiation process
Leadership styles in the context of negotiations
Building long-term business relationships

This training is part of the path:

Business Communication Specialist

Benefits

Consciously create a leader's image in the negotiation process translates into greater effectiveness
In-depth knowledge of the psychological aspects of negotiation allows a better understanding of the dynamics of the talks
Mastery of non-verbal communication techniques characteristic of leaders strengthens the negotiating position
Practical use of Eysenck's personality theory leads to a better understanding of negotiating partners
Consciously building win-win relationships increases the long-term effectiveness of negotiations
Combining leadership competence with expertise achieves above-average results

Who is this training for?

Experienced negotiators seeking to strengthen their leadership skills

High-level managers conducting complex business negotiations

Directors of sales and purchasing departments responsible for key contracts

Business owners conducting strategic negotiations

Professional mediators and negotiators

People who manage negotiation teams

Business development specialists negotiating at the international level

Prerequisites

Practical experience in conducting business negotiations
Knowledge of the basics of business psychology
Experience in team or project management
Ability to analyze interpersonal behavior

Training program

Eysenck's negotiator typology — diagnosing your own style and recognizing your partner's style
Leader's nonverbal communication — body posture, tone of voice, gestures and their impact on the negotiation process
Building confidence and authority — techniques based on leadership traits
Video recording exercise — analyzing your own negotiation style (feedback from trainer and group)
Iron rules of effective negotiations — what never to do, what always to do

Four-step process to reaching agreement — preparation, opening, bargaining, closing
Negotiation tactics — anchoring, BATNA, ZOPA, concession techniques
Building win-win relationships — how to move from positional 'I want' to interest-based 'we both need'
Managing negotiation dynamics — impasse, time pressure, emotions, manipulation
Exercise: negotiation simulation — full process from preparation to closing with feedback

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

Who is the Expert Negotiation. How to be a leader in led negotiations? training for?

This training is designed for professionals looking to develop skills in expert negotiation. how to be a leader in led negotiations?. Required level: intermediate.

How long is the Expert Negotiation. How to be a leader in led negotiations? training?

The training lasts 2. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.