Personal and Business Competencies / Business Skills

Managerial control - motivating and resolving conflicts

The training develops skills for exercising effective managerial control with a positive team atmosphere. The program uses proven methods used by successful managers of large corporations, introduced systematically over a 12-month period. The workshop combines theory and practice, based on the study of Emotional Intelligence and the principles of Group Dynamics Psychology. Participants will learn to adapt control styles to the individual characteristics of employees, creating an environment based on trust and mutual respect.

Issues

Communication models in team management
Techniques for delegating tasks
Methods of communicating information and commands
Analysis of communication patterns
Styles of functioning in an organization
Dynamics of group behavior
Conflict management in the team
Identifying and countering team stress
Building a collaborative environment
Cognitive psychology in management
Emotional intelligence of a leader
Techniques of team motivation

Benefits

To practically master the techniques of motivating employee control to build a friendly and creative atmosphere in the team
To gain the ability to manage avoiding the image of a supervisor, and building the authority of a supportive leader
A climate of trust that translates into employee satisfaction
Lead a team based on the latest achievements of cognitive psychology
Competence in effective communication and delegation of tasks
How to prevent and resolve conflicts in a team

Who is this training for?

Beginner managers, building their management workshop

Experienced managers looking to improve their skills

Team leaders looking for effective control methods

Middle and senior managers

Persons responsible for managing project teams

Managers seeking to develop leadership competencies

Persons aspiring to take on leadership positions

Managers interested in management psychology

Prerequisites

Basic knowledge of team management
Experience in managing employees
Knowledge of the basic principles of business communication
Willingness to develop own managerial competence

Training program

The impact of emotions on behavior in the work environment
Understand and control your own emotions
Analyze your own command style
Module 2 - Methods of control and enforcement of tasks
Review of effective employee control techniques
Adapt control methods to the employee's personality
Building a system for monitoring the implementation of tasks
Create reporting and feedback procedures

Structure and roles in the team
Group processes and their impact on efficiency
Team communication
Building group commitment
Module 4 - Managing problems in a team
Identification of sources of conflicts
Methods of solving crisis situations
Counteracting team stress
Building an atmosphere of cooperation

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

Who is the Managerial control - motivating and resolving conflicts training for?

This training is designed for professionals looking to develop skills in managerial control - motivating and resolving conflicts. Required level: intermediate.

How long is the Managerial control - motivating and resolving conflicts training?

The training lasts 2. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.