Personal and Business Competencies / Customer Service

Negotiator's manual

The training is an advanced course in negotiation techniques based on Neurolinguistic Programming (NLP) methodology. The program focuses on the practical application of influence techniques used by experienced negotiators. During the intensive workshop, participants will learn and practice effective methods for recognizing and adapting to different negotiating styles. The classes are conducted in an interactive format, combining theory and practice, which allows for immediate application of the knowledge gained.

Issues

Psychology of negotiation styles
Neurolinguistic Programming in Negotiation
Analysis of the thinking patterns of different types of negotiators
Techniques for adjusting communication style
Managing the Unconscious Appraisal System
Building negotiation strategies
Recognizing manipulation in negotiations
Four-field Matrix of Unconscious Rating System
Methods of exerting influence
Information Sorting Styles (SSI)
Techniques for building rapport
Psychology of decision-making in negotiations

Benefits

Develop the ability to instantly recognize and adapt to different negotiating styles of interlocutors
Assimilate advanced persuasive communication techniques tailored to the negotiator's personality type
To master the art of managing the unconscious evaluation system during negotiation talks
Effective methods of rapport building in a short period of time
To acquire practical tools for analyzing subtle signals sent by the interlocutor
To develop a flexible approach to conducting negotiations based on proven personality typologies

Who is this training for?

Managers responsible for business negotiations

Purchasing and sales specialists

High-level sales representatives

Mediators and professional negotiators

Negotiating lawyers

Those responsible for relationships with key customers

Entrepreneurs and business owners

HR staff conducting salary negotiations

Prerequisites

Basic experience in conducting negotiation talks
Knowledge of basic interpersonal communication techniques
Willingness to actively participate in practical exercises
Openness to new influence techniques

Training program

Promising the proverbial pears on the willows, funneling water and detached from reality negotiator
Information Sorting Style, responsible for how facts and the other person are perceived, in the negotiation process
Self-confident, smartest in the whole city, no regard for opinion from others negotiator
Shaky as a flag in the wind, with no opinion or opinion of his own, that is, a negotiator who cannot make any decision on his own, because he has no powers of attorney
Information Sorting Style, responsible for how decisions are made, in the negotiation process
Suspiciously thinking of the good of the corporation, a whack job and manipulator in one person, that is, a negotiator in the guise of Mother Teresa