Management / Process Management

Problem Solving - Methodical problem solving

The training develops skills for a systematic approach to solving problems in a business environment. The program covers the full cycle of problem management - from problem identification, to root cause analysis, to implementing and monitoring effective solutions. During intensive hands-on workshops, participants learn and apply proven analytical tools, learning how to use them effectively in their daily work. The training's methodology is based on practical exercises using real business situations, allowing the knowledge gained to be immediately translated into professional practice.

Issues

Methodology of systematic problem solving
Techniques for identifying problems in the organization
Data collection and analysis methods
Root cause analysis tools
Techniques for generating solutions
Managing the change implementation process
Monitoring the effectiveness of implemented solutions
Building a culture of continuous improvement
The role of leadership in problem solving
Communication in the problem-solving process
Teamwork in problem analysis

Documenting the problem-solving process

Benefits

A methodical approach to identifying and solving business problems leads to an increase in the effectiveness of the corrective actions taken
Practical knowledge of a broad spectrum of analytical tools enables the selection of optimal methods depending on the nature of the problem
Critically analyze data translates into making decisions based on facts rather than assumptions
Acquired knowledge of root cause identification techniques makes it possible to permanently eliminate problems instead of combating their symptoms
A systematic approach to problem solving leads to measurable time and financial savings for the organization
Involving the team in the problem-solving process results in increased effectiveness of implemented solutions

Who is this training for?

Middle and senior managers responsible for process improvement

Project team leaders involved in optimizing operational activities

Continuous improvement professionals looking for effective methods to solve problems

Quality managers interested in reducing process nonconformities

Business process optimization project coordinators

Business analysts working on organizational improvements

Production and quality employees involved in improvement projects

Prerequisites

Basic knowledge of business processes Experience in team or project management Ability to analyze quantitative data Knowledge of key performance indicators

Training program

Symptoms versus root causes of problems
Basic principles for problem solving - Based on data, numbers - Focus on all potential root causes - Focus on customer needs - Actions focused on system and process change
Use of the Deming cycle (PDCA) in problem solving
Defining the problem - where to get information about the problem from
The essence of the reliability of the data used to analyze the problem
Tools used in Problem Solving - SMART - defining goals - Brainstorming method of generating ideas - Ishikawa Diagram - 5 Why Method - Pareto Analysis - Histogram - Similarity Diagram - Multivari Diagram - Root Case Tree - Six Sigma - Exercise - Exercise and Discussion Panel.

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

What are the prerequisites for this training?

For Problem Solving - Methodical problem solving we recommend: Basic knowledge of business processes Experience in team or project management Ability to analyze quantitative data Knowledge of key performance indicators.

What is the format and duration of this training?

The training lasts 1 day and is available in online and on-site format. Sessions run from 9:00 AM to 4:00 PM. We can also customize the schedule to fit your team's needs.

Who is this training designed for?

This training is designed for: Middle and senior managers responsible for process improvement; Project team leaders involved in optimizing operational activities; Continuous improvement professionals looking for effective methods to solve problems.