Management / Process Management

Quality Management and Process Improvement Training Package

We present an integrated training package designed for the comprehensive development of competencies in the area of quality management and production process improvement. The program consists of five mutually complementary training modules that together create a coherent development path for professionals and managers involved in optimizing industrial processes.

Why choose this training?

Modern organizations increasingly need specialists, managerial competencies have become a critical asset. We present an integrated training package designed for the comprehensive development of competencies in the area of quality management and production process improvement.

This training delivers comprehensive knowledge in management, enabling participants to immediately apply acquired skills in their professional work.

What makes our approach unique?

EITT combines theoretical knowledge with intensive practical workshops. Over 3 days of intensive training, participants work on real-world examples and scenarios, ensuring not only theoretical understanding but practical application skills.

With over 2,500 trainings in our portfolio and a 4.8/5 participant rating, EITT is a trusted partner in IT competency development for organizations of all sizes. Our trainers are experienced practitioners who share up-to-date knowledge and proven solutions.

Looking for training tailored to your team’s needs? Contact us — we’ll prepare a program customized to your requirements.

Training program

Quality management systems — ISO 9001, TQM, process approach
Cost of quality — PAF model (Prevention, Appraisal, Failure)
Lean Management — 7 wastes (muda), value stream mapping
Kaizen — philosophy of continuous improvement, Kaizen events, gemba walk
5S — workplace organization: sort, set in order, shine, standardize, sustain
PDCA (Plan-Do-Check-Act) — Deming cycle as a foundation for improvement

Six Sigma — DMAIC methodology (Define, Measure, Analyze, Improve, Control)
Statistical Process Control (SPC) — control charts, process capability (Cp, Cpk)
FMEA (Failure Mode and Effects Analysis) — risk identification and prioritization
Ishikawa diagram, Pareto, 5 Why — root cause analysis tools
8D method — systematic quality problem solving
DOE (Design of Experiments) — fundamentals of experiment planning

Process audit — planning, conducting, nonconformity reporting
Quality KPIs — PPM, FPY (First Pass Yield), OEE, Cost of Poor Quality
Process mapping — SIPOC, flowcharts, swim lane diagrams
Change management — organizational preparation, resistance, communication
Lean and Six Sigma integration — Lean Six Sigma in practice
Action plan — implementing quality tools in your organization

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

What are the prerequisites for this training?

The Quality Management and Process Improvement Training Package training does not require specialized prior knowledge. Basic IT knowledge is sufficient.

What is the format and duration of this training?

The training lasts 3 days and is available in online and on-site format. Sessions run from 9:00 AM to 4:00 PM. We can also customize the schedule to fit your team's needs.