Personal and Business Competencies / Business Skills

When is a buddy, when is a boss? - building authority

At the EITT training course When a Buddy, When a Boss? participants will learn how to build authority in a team. The training addresses the topics of combining collegial and professional roles, motivating the team and managing conflicts, which contributes to more effective management.

Issues

Crisis management
Management through formal and informal authority
Building effective leadership strategies
Techniques of communication in the team
Methods of motivating employees
Resolving conflicts within the team
Management styles and their adaptation
Empowerment and delegation
Coaching tools in management
Boundaries in professional relationships
Management 3.0
Feedback culture

This training is part of the path:

Leadership Academy

Benefits

Practical mastery of techniques for building authority while maintaining good team relations
To gain the ability to recognize situations that require a formal or informal approach in management
Effective methods of motivation through constructive criticism and positive reinforcement
Respond effectively in situations where employees try to take advantage of good relationships
Identifying and managing conflict situations
Methods for building long-term authority based on trust and professionalism

Who is this training for?

Managers of sales, marketing, HR and IT departments

Directors of sales, marketing, HR and IT departments

Project managers

Team leaders

Individuals promoted to leadership positions from their own team

Managers managing small teams

Team leaders responsible for team performance

Project coordinators leading task forces

Prerequisites

Minimum of one year experience in team or project management
Basic knowledge of team management
Experience in conducting team meetings
Knowledge of the basic principles of business communication

Training program

Types of authority and their use
Management 3.0 and empowerment
Sources of authority - why should they listen to me?
Module 2 - Management styles - adapting to the situation
Relational leader or task leader? - leadership style test
People orientation vs. task orientation - specifics of the situation
Professional maturity of employees vs. optimal leadership style - can you delegate to everyone?
Behaviors that build authority in the credibility dimension
Module 3 - Rule Making
Creating framework plans for cooperation
Define vertical and horizontal communication rules
Clear formulation of expectations
Spheres of contact - setting the boundaries of functional safety

Feedback culture - how to criticize and praise, strengthening relationships?
Self-diagnosis of communication style - study of interpersonal influence fields
Manager vs. team - what information to give to subordinates? - information sieve method
Communicating unpopular decisions vs. maintaining authority
Module 5 - Authority through motivation
What are my team's needs and how do I effectively identify them?
Individual employee needs - do you use privately obtained information? - Building trust boundaries
Identifying employees' motivational anchors
Basic errors of persuasion and communication of goals
Module 6 - Fighting fires - conflict management
Conflict mechanisms - identifying hotspots
Sources of conflict in teams
Conflict resolution - management styles in practice, case study
Delegating responsibility and preventing conflicts - a study of communication and coaching tools

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

Who is the When is a buddy, when is a boss? - building authority training for?

This training is designed for professionals looking to develop skills in when is a buddy, when is a boss? - building authority. Required level: intermediate.

How long is the When is a buddy, when is a boss? - building authority training?

The training lasts 2. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.