Personal and Business Competencies / Personal Skills

Communication and influence for team members

The training focuses on the development of effective communication and influencing skills in the context of teamwork. Participants will learn advanced communication techniques and methods for building positive team relationships. The program combines theory with practical workshops, using real work situations and interactive exercises to develop participants' skills.

Issues

Psychology of interpersonal communication
Persuasion and influence techniques
Principles of effective presentation
Communication in a distributed team
Conflict management
Conducting difficult conversations
Intercultural communication
Feedback in the team
Building professional relationships
Assertiveness in communication
Communication styles
Effectiveness of the message

Benefits

The participant will develop skills to communicate effectively in various professional situations
He or she will learn how to build positive relationships in a team and exert a constructive influence on others
He or she will gain practical tools for conducting effective presentations and meetings
Will learn techniques for dealing with conflict situations
Will increase its effectiveness in conveying information and arguing its position
Will develop the ability to listen actively and interpret non-verbal communication

Who is this training for?

Project team members

Specialists communicating with different departments

Support staff

Project coordinators

Business analysts

Customer service specialists

Individuals working in distributed teams

Prerequisites

Basic experience in teamwork
Knowledge of communication processes in the organization
Openness to feedback and development
Willingness to share experiences

Training program

Communication barriers
Verbal and non-verbal communication

Techniques of exerting influence
Basics of persuasion
Building authority in the team

Psychology of social influence
Communication in practice
Making presentations
Participation in meetings

Difficult conversations
Building team relationships

Conflict resolution

Motivating others

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

What are the prerequisites for this training?

For Communication and influence for team members we recommend: Basic experience in teamwork; Knowledge of communication processes in the organization; Openness to feedback and development.

What is the format and duration of this training?

The training lasts 2 days and is available in online and on-site format. Sessions run from 9:00 AM to 4:00 PM. We can also customize the schedule to fit your team's needs.

Who is this training designed for?

This training is designed for: Project team members; Specialists communicating with different departments; Support staff.