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Personal and Business Competencies / Management Skills

Emotional intelligence (EQ) in business

The training focuses on the development of emotional intelligence and its practical use in the business environment. The program covers the key elements of EQ: self-awareness, self-regulation, motivation, empathy and social skills. Participants learn about tools for developing emotional competence and their application in everyday work. The classes use workshop methods, practical exercises and case studies.

Issues

This training is part of the path:

Benefits

  • The participant will develop the ability to recognize and manage his own emotions
  • How to effectively use emotional intelligence in team management
  • Will learn techniques for building better professional relationships through empathy
  • Will gain tools for more effective communication and conflict resolution
  • Will develop the ability to motivate and inspire others
  • Will be able to better handle stress and difficult situations

Who is this training for?

Managers at all levels
Team leaders
HR and organization development specialists
Project managers
People working with customers
Sales and customer service specialists
Trainers and internal coaches
Communication specialists

Prerequisites

  • Readiness for self-reflection and personal development
  • Openness to feedback
  • Basic experience in working with people
  • Willingness to develop soft skills

Training program

01

Emotional intelligence model

  • The role of EQ in business
  • Emotional self-awareness
  • Diagnose your own EQ level
  • Managing emotions
02

Techniques for regulating emotions

  • Dealing with stress
  • Building mental toughness
  • Conflict management
  • Empathy in business practice
03

Developing empathy

  • Active listening
  • Recognizing the emotions of others
  • Building professional relationships
04

EQ in leadership

  • Leadership styles vs. emotional intelligence
05

Motivating with EQ

  • Empathic communication
  • Building team commitment

Delivery Methods

Online

  • Convenience of participating from anywhere
  • Interactive live sessions with trainer
  • Materials available for 30 days
  • No travel costs

On-site

  • Direct contact with trainer and group
  • Intensive hands-on workshops
  • Networking with other participants
  • Full focus on learning

Frequently asked questions

Who is the Emotional intelligence (EQ) in business training for?

This training is designed for professionals looking to develop skills in emotional intelligence (eq) in business. Required level: intermediate.

How long is the Emotional intelligence (EQ) in business training?

The training lasts 1. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.

Adrian Kwiatkowski
Adrian Kwiatkowski Opiekun szkolenia

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Funding Options

Check funding options for your company

Up to 80%

Development Services Database

Up to 80% funding for SMEs from EU funds

Check availability
Up to 100%

National Training Fund

Up to 100% funding for employers

Learn more

Trusted by

We train teams at Poland's largest companies

ING Bank - EITT client
mBank - EITT client
PKO Bank Polski - EITT client
PZU - EITT client
Allianz - EITT client
T-Mobile - EITT client
KGHM - EITT client
PGE - EITT client
IKEA - EITT client
InPost - EITT client
Leroy Merlin - EITT client
ZUS - EITT client

Interested in this training?

Contact us - we'll prepare an offer tailored to your organization's needs.

500+ experts
2500+ trainings available
ISO 9001 quality certified
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Call us +48 22 487 84 90