Management / Project Management

Managing project stakeholders - building a support system

The training develops skills to effectively manage relationships with project stakeholders. The program combines theory with practical workshops, focusing on techniques for identifying, analyzing and engaging stakeholders. Participants will learn tools for building a communication strategy and methods for managing the expectations of various interest groups in a project.

Issues

Stakeholder mapping
Analysis of the power of influence
Communication strategies
Managing expectations
Engagement plan
Resistance management
Coalition building
Reporting to stakeholders
Negotiations in the project
Conflict resolution
Performance measurement
ADKAR model

This training is part of the path:

Project Manager

Benefits

The participant will develop the ability to effectively identify and classify project stakeholders
Will master techniques for building effective communication and relationship management strategies
Will learn to anticipate and minimize risks associated with resistance to change
Will gain tools to build and maintain a project support system
Will develop the ability to effectively manage the expectations of various interest groups
Will learn methods for measuring and optimizing the effectiveness of communication activities

Who is this training for?

Project and program managers

Project Management Officers (PMOs)

Coordinators of projects and strategic initiatives

Project team leaders

Change management specialists

Business analysts leading projects

Managers responsible for implementation

Prerequisites

Basic knowledge of project management
Experience in project management
Knowledge of the basics of communication in the organization
Awareness of the importance of stakeholders in projects

Training program

Analysis of impact and interest
Assessment of needs and expectations
Defining an engagement strategy
Stakeholder management strategies

Building a support system
Managing resistance to change
Techniques of exerting influence
Communication with stakeholders
Selection of communication channels

Managing expectations
Conducting difficult conversations

Stakeholder engagement techniques
Maintaining support over time

Performance evaluation

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

What are the prerequisites for this training?

For Managing project stakeholders - building a support system we recommend: Basic knowledge of project management; Experience in project management; Knowledge of the basics of communication in the organization.

What is the format and duration of this training?

The training lasts 2 days and is available in online and on-site format. Sessions run from 9:00 AM to 4:00 PM. We can also customize the schedule to fit your team's needs.

Who is this training designed for?

This training is designed for: Project and program managers; Project Management Officers (PMOs); Coordinators of projects and strategic initiatives.