Personal and Business Competencies / Management Skills

Psychological Safety in Teams - Building Trust Culture

A workshop on building a work environment where team members can freely express opinions, ask questions and experiment without fear of negative consequences. The program covers creating team contracts, training upward feedback delivery and conducting blameless retrospectives. The methodology is based on practical difficult conversation exercises and implementing safety rituals into daily team work.

Issues

Psychological safety
Trust-based organizational culture
Building open communication
Giving feedback to superiors
Blameless retrospectives
Team contracts
Trust-building rituals
Managing mistakes as learning opportunities
Innovation through safety
Talent retention
Employee engagement
Experimentation culture

Benefits

To significantly increase team innovation by eliminating fear of experimentation and risk-taking
The training will enable reduced employee turnover through improved work atmosphere and team satisfaction
The workshop will enable open communication for faster identification and resolution of operational problems
The workshop will transform error hiding into a culture of learning from failures and continuous improvement
Knowledge about significantly increasing team member engagement in achieving organizational goals
The training will make giving feedback to superiors a natural part of organizational culture
The workshop will improve decision quality through access to more honest information from the team

Who is this training for?

Team leaders and line managers

Technical project managers

Scrum Masters and Agile Coaches

Operations department heads

Product managers

Innovation team leaders

Organizational culture specialists

Prerequisites

Experience in managing teams or leading group projects
Basic knowledge of team psychology and employee motivation mechanisms
Readiness for reflection on own communication and leadership style
Openness to building organizational culture based on trust and transparency

Training program

Definition and neurobiology of psychological safety
Impact on innovation, performance and talent retention
Diagnosis of current team level
Experience psychology and moments of truth
Customer needs research methodologies
Creating detailed user personas
Stakeholder ecosystem mapping

Creating and implementing team contracts
Safety rituals in daily processes
Training skills for giving feedback to superiors
Blameless retrospectives and error discussions

Difficult team conversation exercises
Techniques for responding to conflicts and tensions
Building a personal action plan for the first 30 days
Service improvement design workshop
Prototyping and testing solutions
Defining success metrics NPS/CSAT/CES
Implementation plan with quick wins

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

Who is the Psychological Safety in Teams - Building Trust Culture training for?

This training is designed for professionals looking to develop skills in psychological safety in teams - building trust culture. Required level: intermediate.

How long is the Psychological Safety in Teams - Building Trust Culture training?

The training lasts 1. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.