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Personal and Business Competencies / Business Skills

The role and tasks of the manager - individual leadership and elements of coaching

The goal is to teach managers to take strong and effective leadership of their team. They will learn how to be a flesh-and-blood leader, not a manager issuing orders and regulations. The goal will be achieved through a staggered 12 months of training, developing and strengthening those personality traits associated with leadership and building a leadership attitude.

Issues

  • My Team Role Questionnaire - The questionnaire diagnoses the eight most common roles and corresponding behaviors in a team and gives clear and easy-to-understand guidance on how to manage a particular employee in such a way as to minimize potential conflicts, inspire motivation and commitment, and build a strong team

  • Leadership styles

  • Learning about the dangers of abusing particular management styles

  • Situational leadership (SL II) - recognition of employee maturity according to Blanchard methodology

  • Stages of team development (Blanchard model)

  • Two levels of employee and team evaluation

  • Delegation of tasks, responsibility, empowerment and monitoring - key competencies of the situational leadership model

  • Superior, as a coach

  • Conflicts and giving feedback

  • The 12 most common Obstacles to communication, leading to conflict, grouped into four groups

This training is part of the path:

Benefits

  • The program develops the ability to firmly and consistently enforce tasks and commands with an inspirational leadership style
  • An individual management style based on authentic leadership is developed that naturally inspires team commitment
  • There is a significant strengthening of the ability to motivate employees and build their sense of belonging to the team
  • The ability to create a work environment in which employees follow the leader of their own accord and conviction is developed
  • Practical techniques for building authority and trust in the team are acquired
  • Effectiveness in inspiring and engaging employees to achieve goals together is increased

Who is this training for?

Managers, with diverse experience, who are interested in developing managerial skills and becoming even more effective leaders

Prerequisites

  • Minimum of one year experience in team management
  • Basic knowledge of management principles
  • Willingness to work on your own leadership style
  • Openness to feedback and new management methods

Training program

01

Day 1: Team roles, management styles and situational leadership

  • My Role in the Team questionnaire — diagnosis of eight most common roles and corresponding behaviors in the team
  • Practical guidelines for managing specific employees based on their role — minimizing conflicts, building motivation
  • Management styles — autocratic, democratic, delegating, coaching — characteristics, advantages and risks of overuse
  • Situational Leadership (SL II) by Blanchard — recognizing employee maturity (D1-D4) and matching style (S1-S4)
  • Team development stages according to Blanchard's model — forming, confrontation, norming, performing
  • Exercises: diagnosing your own management style, matching style to employee maturity levels (case study)
02

Day 2: Managerial coaching, delegation and conflict management

  • Two dimensions of employee and team evaluation — competencies vs engagement, development matrix
  • Delegating tasks, responsibilities and authority — key competencies of the situational leadership model
  • Monitoring and accountability — how to enforce tasks while maintaining an inspiring leadership style
  • The manager as coach — coaching tools in managerial work, GROW model, coaching questions
  • 12 most common communication obstacles leading to conflict — four groups of barriers (judging, providing solutions, avoidance, sarcasm)
  • Exercises: conducting a coaching conversation with an employee, giving constructive feedback (feedback sandwich vs SBI)

Delivery Methods

Online

  • Convenience of participating from anywhere
  • Interactive live sessions with trainer
  • Materials available for 30 days
  • No travel costs

On-site

  • Direct contact with trainer and group
  • Intensive hands-on workshops
  • Networking with other participants
  • Full focus on learning

Frequently asked questions

What are the prerequisites for this training?

For The role and tasks of the manager - individual leadership and elements of coaching we recommend: Minimum of one year experience in team management; Basic knowledge of management principles; Willingness to work on your own leadership style.

What is the format and duration of this training?

The training lasts 2 days and is available in online and on-site format. Sessions run from 9:00 AM to 4:00 PM. We can also customize the schedule to fit your team's needs.

Who is this training designed for?

This training is designed for: Managers, with diverse experience, who are interested in developing managerial skills and becoming even more effective leaders.

Adrian Kwiatkowski
Adrian Kwiatkowski Opiekun szkolenia

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Funding Options

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Up to 80%

Development Services Database

Up to 80% funding for SMEs from EU funds

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Up to 100%

National Training Fund

Up to 100% funding for employers

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Trusted by

We train teams at Poland's largest companies

ING Bank - EITT client
mBank - EITT client
PKO Bank Polski - EITT client
PZU - EITT client
Allianz - EITT client
T-Mobile - EITT client
KGHM - EITT client
PGE - EITT client
IKEA - EITT client
InPost - EITT client
Leroy Merlin - EITT client
ZUS - EITT client

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Contact us - we'll prepare an offer tailored to your organization's needs.

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