Personal and Business Competencies / Personal Skills

Effective communication - the art of message and persuasion

The training develops the skills of effective interpersonal communication, with particular emphasis on message and persuasion techniques in a business environment. The workshop program allows participants to understand the mechanisms of effective communication and learn to consciously use rhetorical and persuasive tools. The classes are based on practical exercises, simulations and analysis of real communication situations, allowing participants to immediately apply the acquired knowledge in practice.

Issues

Communication models
The psychology of persuasion
Presentation techniques
Body language
Active listening
Feedback in communication
Public speaking
Crisis communication
Building authority
Stress management
Argumentation
Non-verbal communication

This training is part of the path:

Business Trainer / Facilitator Business Communication Specialist

Benefits

The participant will acquire the ability to communicate consciously and effectively in a variety of professional situations
The participant will be able to use persuasion techniques in an ethical and professional manner
The participant will gain knowledge of psychological mechanisms affecting the effectiveness of communication
The participant will learn how to prepare and deliver persuasive business presentations
The participant will master techniques for dealing with difficult communication situations
The participant will learn methods of building one's authority through effective communication

Who is this training for?

Managers at all levels

Communications and PR specialists

Sales and customer service employees

Project team leaders

Training and development specialists

Those working in an environment that requires frequent presentations and speeches

Prerequisites

Work experience
Basic communication skills
Willingness to actively participate in exercises
Openness to feedback and personal development

Training program

Communication barriers and overcoming them
Active listening and feedback
Verbal and non-verbal communication
Persuasion and influence techniques
The psychology of persuasion
Argumentation and counter-argumentation

Managing emotions in communication
Communication in business practice
Conducting presentations and speeches

Communication in crisis situations
Building business relationships

Work on voice and diction
Body language and gesticulation
Tailoring the message to the audience
Dealing with stress

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

What are the prerequisites for this training?

For Effective communication - the art of message and persuasion we recommend: Work experience; Basic communication skills; Willingness to actively participate in exercises.

What is the format and duration of this training?

The training lasts 3 days and is available in online and on-site format. Sessions run from 9:00 AM to 4:00 PM. We can also customize the schedule to fit your team's needs.

Who is this training designed for?

This training is designed for: Managers at all levels; Communications and PR specialists; Sales and customer service employees.