Personal and Business Competencies / Personal Skills

Emotional support and mental hygiene in the face of crisis

The webinar Emotional Support and Mental Hygiene in the Face of Crisis is an intensive 120-minute online training to provide emotional support to those experiencing a flood crisis and learn practical ways to deal with difficult emotions and stress. Participants will learn how to take care of their own mental health in difficult situations, as well as how to consciously support others.

Issues

Mental hygiene in the media
Dealing with difficult emotions
Emotional support techniques
Recognizing the need for professional help
Practical tools for dealing with a crisis

Benefits

Ways to deal with difficult emotions and stress
Gain skills to consciously support others in crisis
Learn techniques for taking care of mental health in difficult situations
Ability to recognize warning signs that require professional assistance
Ability to ask an expert questions and receive personalized advice

Who is this training for?

Individuals working in aid organizations

Employees of companies whose location is associated with flooded areas

Individuals directly affected by the crisis

Anyone who wants to learn how to deal with difficult emotions and stress in times of crisis

Prerequisites

No special requirements

Training program

We will learn how to select reliable news sources, avoid gossip and protect our mental health when dealing with the media.

The role of the media in times of crisis and their impact on our emotions.
Thoughts are not facts, or how our thoughts control our behavior.
How to identify reliable sources of information.
Ways to recognize fake news and sensationalist news.
Protection against information overload.
Tools and applications for monitoring information reliability.
Dealing with guilt and helplessness
Helping people accept their limitations and focus on actions that can be taken in difficult situations.

We look at how difficult emotions can make us feel guilty and helpless in the face of a crisis.
Learning to accept one's own limitations.
Techniques for dealing with difficult emotions.
Practical actions, or how to plan steps that are within our control.
Emotional support for flood victims
How to consciously provide emotional support to flood victims and help them understand and cope with difficult emotions.

Recognizing difficult emotions, such as fear, anxiety, a sense of loss, or anger.
How to effectively support others while also taking care of yourself.
Practical techniques for supporting people affected by a crisis/flood.

When to seek professional help
Signals and behaviors that may indicate the need for psychological help, and show where to seek it.

Warning signals that should not be underestimated.
How to convince a loved one to seek professional help.
Available forms of support, or where to look for help.
Techniques for supporting loved ones in seeking professional help.
Summary. Question and answer session.

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

Who is the Emotional support and mental hygiene in the face of crisis training for?

This training is designed for professionals looking to develop skills in emotional support and mental hygiene in the face of crisis. Required level: intermediate.

How long is the Emotional support and mental hygiene in the face of crisis training?

The training lasts 1. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.