Business Simulations / Business Simulations

Happiness Sellers Business Simulation

"Happiness Sellers" is an interactive business simulation in which we attempt to carry out buying and selling transactions. Our roles, just like in everyday work, can be tested in a simulation. By becoming a seller, we think like a seller - this is what we do best because we do it every day - but is it really enough to be the best? The simulation also allows you to step into the buyer's role and look at transactions from the perspective of needs that other people bring to us.

Business simulations and training games are among the most effective methods of competency development - they teach through experience, engage emotionally and allow safe experimentation with different strategies.

Happiness Sellers Business Simulation is a one-day, intensive EITT training program, delivered on-site or remotely - depending on participant preferences. The program is designed for people with basic knowledge of the subject - sessions are conducted combining theory with intensive practical exercises.

The training program covers key areas:

Introduction and Fundamentals
Techniques and Tools
Advanced Topics
Practical Applications
Implementation and Development

Participants will experience in practice the dynamics of team collaboration, decision-making under pressure and resource management - in a safe yet realistic simulation environment.

Benefits

Upon completing the workshop, participants will be able to understand sales processes from a new perspective.
They will be able to define a sponsor profile and identify, describe and understand the team's situation, as well as leverage market opportunities.
They will acquire the ability to select sales strategies aligned with company policy.
They will be able to estimate the risk of submissions and team actions and determine their scale, as well as understand the impact of these factors.
To use 1-2 selected effective team collaboration tools
The workshop will provide identification and estimation of risks of submissions and team actions - determining their scale and understanding their impact.
Consultations with trainers will be available during and after the workshops.

Who is this training for?

Sales professionals

Sales representatives

Other people involved in sales and customer service processes

Sales team leaders

Business development managers

Customer service specialists

Commercial department employees

People responsible for building client relationships

Prerequisites

Basic experience working in a sales or commercial team
Knowledge of basic sales and customer service processes
Openness to new work methods and team collaboration
Readiness for active participation in the business simulation
Basic knowledge of sales strategies and building client relationships

Training program

Introduction
Let's play - Simulation I
Introduction to the simulation - game rules
Logging participants into the simulation
Testing in action - let's play I - Business Simulation
Summary of the first simulation - in individual teams (6-8 people)
Retrospective Part I: Team in market conditions. Individual goals and team goals
Analysis of the current state of sales effectiveness

Exercise: Our successes and challenges - teams at tables
Summary of the first simulation - general conclusions and challenges
Grand opening
Results of the first simulation
Sharing experiences from the first simulation in the forum
Whose strategy is the best?
Good attitude - introducing attitudes of openness, acceptance and team values
Let's play - Simulation II

Sales strategies
Preparation for action
Challenges in buyer, seller and sales representative teams
Testing in action - let's play II - Business Simulation
Introducing first changes in how the team operates
Retrospective Part II: Team in conditions of striving for a set goal
Summary of the second simulation - in individual teams (6-8 people)
Summary of the second simulation - general conclusions and challenges

Let's check what has changed
Results of the second simulation
How to be a team member?
Effective team - Agile Mindset
Preparing to change the way of operating
Whether and how to cooperate with stationary sellers/sales representatives
Consolidation
Everyone likes to win - but what is winning?

Client/sponsor profile
Life is a continuous challenge - changing existing team compositions
Consolidation of 1-2 selected basic tools (e.g. attentive listening, attentive speaking, language of possibilities, timebox, DoD, urgent-important, SWOT-GO / SO GO!)
Testing in action - let's play III - Business Simulation
Retrospective Part III: Me and my team in everyday sales challenges
Preparation for developing and implementing a Team Agreement
Workshop summary