Personal and Business Competencies / Personal Skills

Interpersonal communication - the key to success in business

The training deepens understanding of the mechanisms of effective interpersonal communication in a business context. The workshop program enables participants to learn and practice key communication skills necessary for success in a professional environment. The class focuses on the practical aspects of relationship building, conflict resolution and effective teamwork through effective communication.

Issues

Communication process
Communication styles
Active listening
Feedback
Non-verbal communication
Conflict resolution
Assertiveness
Relationship building
Conducting meetings
Team communication
Motivating others
Managing emotions

This training is part of the path:

Business Communication Specialist

Benefits

The participant will acquire the ability to communicate effectively in a professional environment
The participant will be able to build and maintain positive team relationships
The participant will gain knowledge about different communication styles and their impact on cooperation
The participant will learn how to resolve conflicts through effective communication
The participant will master techniques for active listening and giving constructive feedback
The participant will learn methods to adapt his/her communication style to different situations and interlocutors

Who is this training for?

Employees of companies at all levels of the organization

Customer service specialists

Project team members

Coordinators and team leaders

HR and recruitment professionals

Those interested in developing communication skills

Prerequisites

Basic experience in teamwork
Willingness to participate in practical exercises
Openness to new experiences and feedback
Motivation for personal development

Training program

Communication styles
Verbal and non-verbal communication
Building professional relationships
Tools for effective communication

Asking questions

Assertive communication

Building cooperation

Motivating through communication

Development of communication skills
Analyze your own communication style
Improving communication techniques
Dealing with difficult situations
Personal development plan

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

What are the prerequisites for this training?

For Interpersonal communication - the key to success in business we recommend: Basic experience in teamwork; Willingness to participate in practical exercises; Openness to new experiences and feedback.

What is the format and duration of this training?

The training lasts 2 days and is available in online and on-site format. Sessions run from 9:00 AM to 4:00 PM. We can also customize the schedule to fit your team's needs.

Who is this training designed for?

This training is designed for: Employees of companies at all levels of the organization; Customer service specialists; Project team members.