Social and business etiquette
The training offers comprehensive preparation in social and business etiquette in the context of modern business. The program covers practical aspects of protocol and savoir-vivre in various professional situations. Classes are conducted in a workshop format using simulations of real situations, practical exercises and case analysis. Participants receive specific guidance on professional behavior in a variety of business situations.
Issues
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Business protocol and precedence
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Principles of communication in business
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Professional dress code
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Business meeting etiquette
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Organization of corporate events
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Netiquette and digital communication
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The art of small talk
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Self-presentation and body language
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Rules of savoir-vivre at the table
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Business networking
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Business correspondence
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Building a personal brand
Benefits
- The participant will develop the ability to behave professionally in a variety of business situations
- Will learn the principles of effective verbal and non-verbal communication in a professional environment
- How to organize and participate in business meetings
- Will learn to build a professional image in accordance with business standards
- Will develop small talk and networking skills in a business context
- Will gain knowledge of the rules of savoir-vivre in various professional situations
Who is this training for?
Prerequisites
- Basic experience in a business environment
- Knowledge of the basic principles of interpersonal communication
- Awareness of the importance of etiquette in business
- Willingness to actively participate in practical exercises
Training program
Hierarchy and precedence in business
- Rules for introducing yourself and introducing others
- Greetings and farewells in various situations
Professional image in business
- Communication in a business environment
- Principles of verbal and non-verbal communication
- Etiquette for telephone and video conference calls
- Business correspondence and netiquette
The art of small talk in business
- Organization and participation in meetings
- Preparation and conduct of business meetings
- Etiquette of business receptions and banquets
Rules of conduct at the table
- Organization of corporate events
Professional image in business
- Dress code in various business situations
- Body language and self-presentation
Managing the first impression
- Building a professional personal brand
Delivery Methods
Online
- Convenience of participating from anywhere
- Interactive live sessions with trainer
- Materials available for 30 days
- No travel costs
On-site
- Direct contact with trainer and group
- Intensive hands-on workshops
- Networking with other participants
- Full focus on learning
Frequently asked questions
Who is the Social and business etiquette training for?
This training is designed for professionals looking to develop skills in social and business etiquette. Required level: intermediate.
How long is the Social and business etiquette training?
The training lasts 3. Available in online or on-site format.
Will I receive a certificate?
Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.
Can this training be conducted for a closed group?
Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.
Request a quote
Funding Options
Check funding options for your company
Development Services Database
Up to 80% funding for SMEs from EU funds
Check availabilityNational Training Fund
Up to 100% funding for employers
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We train teams at Poland's largest companies
Interested in this training?
Contact us - we'll prepare an offer tailored to your organization's needs.