Personal and Business Competencies / Personal Skills

Team communication and sales negotiations

The training combines practical aspects of team communication with sales negotiation techniques. The program focuses on developing the skills of effective communication within the team and conducting effective sales talks. Classes are conducted in a workshop format with the use of real negotiation scenarios, simulations of sales conversations and exercises to develop team communication.

Issues

Interpersonal communication in a team
Business negotiation techniques
Psychology of selling
Customer relationship management
Motivating the sales team
Conflict resolution
Negotiation strategies
Conducting difficult conversations
Building the authority of the leader
B2B sales process
Customer needs analysis
Managing a distributed team

This training is part of the path:

Business Communication Specialist

Benefits

The participant will develop the ability to communicate effectively within a sales team
He will acquire practical techniques for conducting sales negotiations
Will learn to recognize and respond to real customer needs
Will learn methods of building long-term business relationships
Will develop the ability to motivate and engage team members
Will gain the ability to manage difficult situations in the sales process

Who is this training for?

Sales team managers

Traders and sales representatives

Key Account Managers

Business development specialists

Project team leaders

Project managers

Employees of customer service departments

B2B sales specialists

Prerequisites

Experience in sales or team management
Basic knowledge of interpersonal communication
Knowledge of sales processes
Experience in conducting sales calls

Training program

Building commitment through communication
Feedback in the sales team
Communication in crisis situations
Psychology of sales negotiations

Techniques of influence and persuasion
Managing emotions in the sales process
Building long-term relationships with customers
Professional negotiation techniques

Negotiation strategies and tactics
Managing concessions and compromises
Finalization of agreements and contracts

Motivating the sales team
Managing sales targets
Collaboration in a distributed team
Analysis and optimization of the sales process

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Frequently asked questions

What are the prerequisites for this training?

For Team communication and sales negotiations we recommend: Experience in sales or team management; Basic knowledge of interpersonal communication; Knowledge of sales processes.

What is the format and duration of this training?

The training lasts 3 days and is available in online and on-site format. Sessions run from 9:00 AM to 4:00 PM. We can also customize the schedule to fit your team's needs.

Who is this training designed for?

This training is designed for: Sales team managers; Traders and sales representatives; Key Account Managers.