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Personal and Business Competencies / Personal Skills

Technical documentation for non-technical

The training provides practical knowledge of technical documentation creation for people without technical training. The program is designed so that participants can learn both the theoretical basics and the practical aspects of preparing understandable documentation. During the workshop, participants learn to analyze the needs of the audience, structure information and create clear instructions and descriptions. The classes are conducted in a workshop format, where each issue is immediately verified in practice through exercises on real examples.

Issues

The training program covers a wide range of topics related to the creation of technical documentation. Participants will learn about types of documentation, methods for analyzing audience needs, techniques for collecting and organizing information, principles for creating understandable content, the process of reviewing and updating documentation, and best practices for managing technical content. Special emphasis is placed on the practical aspects of creating documentation that can be understood by non-technical people.

Benefits

  • Create clear technical documentation
  • Analyze audience needs
  • Methods for working with technical experts

Who is this training for?

The training is designed for people involved in creating technical documentation who do not have a technical background
It is particularly valuable for documentation specialists, business analysts working with technical teams, project managers coordinating IT projects, and those responsible for communication between technical and business teams
The program is also suitable for marketing and communications staff and technical writers entering the IT industry

Prerequisites

  • Before starting the training, participants should have basic skills in creating business documents
  • A good command of spoken and written Polish is essential
  • Basic experience in working with IT projects will also be helpful

Training program

01

Types of documentation and their use

  • Analysis of recipients' needs
02

Documentation structure

  • Standards and good practices
  • Collection and organization of information
  • Cooperation with technical experts
03

Research techniques

  • Content organization
  • Documentation version management
  • Creating understandable content
  • Writing for different audiences
  • Simplifying technical language
04

Creating step-by-step instructions

  • Information visualization
  • Verification and maintenance
  • Documentation review process
  • Update and change management
  • Documentation management tools
05

Quality control

Delivery Methods

Online

  • Convenience of participating from anywhere
  • Interactive live sessions with trainer
  • Materials available for 30 days
  • No travel costs

On-site

  • Direct contact with trainer and group
  • Intensive hands-on workshops
  • Networking with other participants
  • Full focus on learning

Frequently asked questions

Who is the Technical documentation for non-technical training for?

This training is designed for professionals looking to develop skills in technical documentation for non-technical. Required level: intermediate.

How long is the Technical documentation for non-technical training?

The training lasts 2. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.

Klaudia Janecka
Klaudia Janecka Opiekun szkolenia

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Funding Options

Check funding options for your company

Up to 80%

Development Services Database

Up to 80% funding for SMEs from EU funds

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Up to 100%

National Training Fund

Up to 100% funding for employers

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Trusted by

We train teams at Poland's largest companies

ING Bank - EITT client
mBank - EITT client
PKO Bank Polski - EITT client
PZU - EITT client
Allianz - EITT client
T-Mobile - EITT client
KGHM - EITT client
PGE - EITT client
IKEA - EITT client
InPost - EITT client
Leroy Merlin - EITT client
ZUS - EITT client

Interested in this training?

Contact us - we'll prepare an offer tailored to your organization's needs.

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2500+ trainings available
ISO 9001 quality certified
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