ITIL Training
ITIL 4 training: Foundation, CDS, DSV, HVIT, DPI. PeopleCert certification preparation. IT service management in practice.
18 courses available
Beginner
ITIL® 5 Foundation — training with certification exam
ITIL® Foundation (Version 5) training with PeopleCert certification exam. The latest version of the digital product and service management framework.
from 3,500 PLNITIL® 4 Foundation (remote training with exam)
The price of the training has included the exam. The training should be purchased together with the exam.
from 3,100 PLNPeopleCert Scrum Master I - accredited training with exam and certification
The training provides comprehensive preparation for the role of Scrum Master and the PeopleCert Scrum Master I certification. The program was developed in accordance with the certification requirements and combines theory with intensive practical workshops. Participants learn not only the basics of Scrum, but also advanced facilitation and team coaching techniques. The training ends with the PeopleCert Scrum Master I certification exam. Classes are taught by accredited trainers with years of practical experience.
from 2,450 PLNIntermediate
ITIL® 5 Foundation Bridge — upgrade from ITIL 4 (training with exam)
ITIL® Foundation Bridge (Version 5) training with exam — fast-track upgrade from ITIL 4 to ITIL 5. Focus on what's new in Version 5.
from 1,900 PLNJira Service Management - IT service management
The one-day Jira Service Management training focuses on the practical aspects of managing IT services in an organization. The program covers service portal configuration and customization, incident management and ITSM process implementation. Participants will learn best practices for organizing a helpdesk and handling service requests.
from 1,850 PLNEnterprise Linux - Storage, User and Service Management
Advanced training focusing on key aspects of Enterprise Linux system management, with particular emphasis on storage, user management, and system services. The workshop program is designed as intensive practical sessions during which participants acquire advanced skills in configuring and optimizing key system components. The training uses real scenarios and industry best practices.
from 1,800 PLNService Owner - IT service management
Professional training designed for those responsible for managing IT services in an organization. The program covers a holistic approach to service lifecycle management, from service design through implementation to continuous improvement. Participants will learn methods for effective service portfolio management, quality monitoring techniques and ways to optimize service processes. The training is conducted in a workshop format, where theory is immediately translated into practical applications based on real-life scenarios.
from 1,950 PLN389 Directory Server for Administrators
The training provides thorough knowledge in 389 Directory Server administration. The program is designed so that participants can learn both theoretical foundations and practical aspects of directory service management. During workshops, participants learn to install and configure the server, manage users, and implement security policies. Classes are conducted in workshop format, where each topic is immediately verified in practice through exercises on a working environment.
from 2,450 PLNApache Ambari - Effective Hadoop Cluster Management
This training focuses on practical aspects of managing Hadoop clusters using the Apache Ambari platform. Participants will learn advanced configuration, monitoring, and Big Data infrastructure maintenance techniques. The program covers both theoretical foundations of Ambari architecture and practical administrative scenarios. Workshops were designed so that participants can independently perform cluster operations, from installation, through configuration, to resolving typical operational problems.
from 3,900 PLNDebian System Administration
A five-day practical training in Debian Linux system administration, covering all key aspects of system management in a production environment. The training program has been designed so that participants acquire practical skills by performing real administrative tasks. The training combines theoretical lectures with intensive practical workshops, ensuring deep understanding of the operating system.
from 5,050 PLNDevOps
This training is a combination of software development methodology and practices with application of Lean, Agile, Kanban and IT service management.
from 2,200 PLNOpenDJ for Administrators
The training provides practical knowledge in OpenDJ server administration. The program is designed so that participants can learn both theoretical foundations and practical aspects of OpenDJ-based directory service management. During workshops, participants learn to install and configure the server, manage the directory, and implement security policies. Classes are conducted in workshop format, where each topic is immediately verified in practice through exercises on a working environment.
from 2,450 PLNPractical applications of SIP protocol in telephony
Advanced training on practical use of SIP protocol in telephone systems. The program covers protocol architecture, signaling mechanisms, service implementation, and troubleshooting in production environment. Participants learn practical aspects of deploying and maintaining SIP-based systems. Workshops include numerous exercises on real telephone exchanges.
from 3,900 PLNRunning Kubernetes on Fedora CoreOS
Practical training dedicated to deploying and managing Kubernetes clusters on the Fedora CoreOS platform. The workshop program covers configuration, optimization, and container environment maintenance using modern tools and DevOps practices. Participants will learn best practices for building scalable and reliable production clusters, with special focus on the specifics of Fedora CoreOS as the base system.
from 2,450 PLNUbuntu Server - Comprehensive Overview and Administration
Advanced administrative training on the Ubuntu Server system. The program covers installation, configuration, security, and management of Ubuntu servers in a production environment. Participants will learn practical aspects of system administration and best practices for infrastructure maintenance.
from 3,300 PLNAdvanced
ITIL 4 Managing Professional — Advanced Modules
Comprehensive training covering all four modules of the ITIL 4 Managing Professional pathway. Participants gain advanced knowledge in service value stream management, customer experience design, digital transformation, and governance with continual improvement. The program prepares candidates for ITIL 4 MP certification exams.
from 5,900 PLNISO/IEC 20000 Lead Auditor (ISO/IEC 20000 Lead Auditor).
ISO/IEC 20000 Lead Auditor training allows you to develop the knowledge necessary to conduct IT Service Management System (ITSMS) audits by applying widely recognized auditing principles, procedures and techniques. During this training you will gain in-depth knowledge and skills in planning and conducting internal and external audits in accordance with the ISO 19011 and ISO/IEC 17021-1 certification process.
from 6,500 PLNISO/IEC 20000 Lead Implementer (ISO/IEC 20000 Lead Implementer).
ISO/IEC 20000 Lead Implementer training allows you to develop the knowledge necessary to support your organization in establishing, implementing, managing and maintaining an IT Service Management System (ITSMS) based on the ISO/IEC 20000-1 standard. During this training, you will also gain an in-depth understanding of IT Service Management System best practices and learn how to align your organizations IT services with its business objectives. Once you have mastered all the necessary ITSMS concepts, you can take the exam and apply for the PECB Certified ISO/IEC 20000 Lead Implementer' certification.
from 6,000 PLNFrequently Asked Questions
What ITIL training does EITT offer?
We offer the full ITIL 4 pathway: Foundation, Create Deliver & Support (CDS), Drive Stakeholder Value (DSV), High Velocity IT (HVIT), and Direct Plan & Improve (DPI). EITT is a PeopleCert accredited training organization.
Does training include the exam?
ITIL 4 Foundation training can be delivered with or without the PeopleCert certification exam. The price with exam is listed on the course page.
How long does ITIL 4 Foundation preparation take?
ITIL 4 Foundation training takes 2-3 days. After training, participants are ready to pass the certification exam consisting of 40 multiple-choice questions.
Can't find the right training?
We design custom training programs. Describe your needs and we'll prepare a tailored offer.
Ask about training